Staff & Expertise

Russ

Owner

Russell is well aware of the highs (and lows) of owning and running a Porsche, and also has more than three decades of customer service under his belt. He combines all that experience in his role as Revolution Porsche’s back-of-house engine.

Since setting up the business he has devoted his efforts to designing systems and improving service levels so that our customers don’t have to endure the kind of frustrations that are all too common when dealing with garages. His work also means that our team of skilled technicians can focus exclusively on the cars, as everything else is taken care of.

“I’ve introduced a bespoke digital job management system to facilitate the smooth running of Revolution Porsche,” Russell explains. “This handles everything from quoting to ordering stock, tracking projects, building a database of customer vehicles, keeping customers informed every step of the way to the final invoice – a true cradle-to-grave service.”

While his wider business experience has proved invaluable, Russell has also learned a lot. “I’ve developed practical skills, such as pricing jobs and sourcing parts, and adapted my customer service skills to the unique environment of Porsche maintenance – all of which has helped us to deliver great service to our customers.”

When not running the business, Russell can often be found on Porsche owners’ forums chatting with fellow enthusiasts. He spends hours pointing potential and existing customers in the right direction, helping them with technical queries or offering reassurance that their ‘disaster’ is fixable and that there is a quick and cost-effective way to get their pride and joy back on the road.

Russell will often be your first point of contact at Revolution Porsche Specialists – whether that’s in person, on the phone or via email – and you can rely on him to put your needs first every time you deal with us.

Antony

Workshop Manager

Qualified to IMI Level 4 for EV/hybrid vehicles.

Christiaan

Porsche Silver Technician

My name is Christiaan Pretorius.

I am a Qualified Silver Porsche Technician from South Africa. I started my apprenticeship at Porsche Centre Umhlanga where I qualified and achieved my Bronze Level Technician status. I worked amongst dozens of skilled technicians and, being curious, I learned a lot from each of them.

I did roadside assistance for 2 years after I qualified, which helped me deal with problems on the go at any time. I eventually got a transfer to Porsche Centre Port Elizabeth, halfway across the country at a satellite dealer, where I was the only technician. This experience helped me take on every job that came in, from interior repairs, suspension repairs, alignment, tyres, and diagnostics, as well as serving with customers and directly sorting out any problems that arose on their vehicles.

I worked side by side with my manager, who is a Gold level tech and hybrid tech. He taught me a lot with his almost 15 years of experience with Porsche. He gave me an insightful way of thinking when resolving issues. I obtained my Silver Level Porsche Technician qualification at this point, just before immigrating to the UK with my family.

I am now part of an awesome team at Revolution Porsche Specialists, from whom I have learned a lot. We don’t just change parts when identified as defective but, where possible, we fix them in the most cost-effective and reliable way possible. I am pleased to be part of such an innovative group of people who, like a family, always help one another as well as give our customers the most for their money.

Lukasz

Diagnostic Technician

Norbert

Technician